Inquiries and Consultations: General Affairs Department, Customer's Service Center

• Amount of water used
• Payment of water charge
• Activating/ Discontinuing the water service
• Water investigation and the meter
• Bank account transfer
• Construction of water supply equipment
• Allotted expenses for water supply
• Developments
• Repairing water leak on your property
• Other inquiries and consultations on water matters

"Fresh Gunsui"

Along with a notice from Waterworks and Sewage Division and the newsletter "Tsunagari," (issued 3 times a year), we will provide you with useful information about water.

Water charges calculation: General Affairs Department, Customer's Service Center

*Upon inquiries, please state your Customer's Number.
(ex.) 35m3 used on 20mm bore in a month.

6,250yen + consumption tax and local consumption tax (5%) 312yen = 6,262yen
 

*Please note that the volume is measured every 2 months for domestic use. Divide the total volume for a month's water charge.
(ex. 69m3: 35m3 and 34m3)

Save Water

Water Charges Table

(The sum above includes consumption tax and local consumption tax)
*For extra usage and public bath usage, please contact the Waterworks and Sewerage Division.
 

In Case of Trouble

Quick repair is required. Call the city's designated repair center or the Waterworks and Sewage Division for trouble. (Repair cost is at your expense.)

When You Call for Repair

Please state the following in detail:

1. address
2. name
3. phone number
4. customer's number
5. condition

Designated local construction companies (Revised on April 1, 2009)

*Only designated companies within the city are listed above. (in the order of Japanese syllabary.)
Please contact the Waterworks and Sewage Division for companies outside the city.